Testimonials
What Clients Have to Say
There’s nothing quite as telling about how well a travel concierge does their job than to have past clients tell you about their experience. Here are just a few of the many happy clients I have helped arrange travel for in the past.
Bradenton, FL Christmas in Vienna
Shawn was very professional, prompt and through. We had to work around our available travel dates and Shawn was very flexible and patient. She was able to find the best flights and prices for us. Our air, hotel and car arrangements were perfect and everything went smooth on our trip!...
Bargersville, IN Christmas Cruise in the Caribbean
Couldn't have asked for a better travel agent. She was always there when I needed her. She knows exactly what she's doing. She does it with perfection!
Brownsburg, IN
Shawn answered all of our questions promptly and with so much patience. She truly listens to her clients making sure that every detail is taken care of. We are part of the Crown and Anchor program on Royal Caribbean and she is able to make sure all of our benefits are applied and always finds more!
Plainfield, IN
Shawn has to be the most helpful agent out there. She goes well above and beyond what you could ever expect from a travel agent. So thankful for all of the help, even after hours!!!
Avon, IN
She's the real deal! She handled our family cruise from top to bottom. Not easy to please 16 people but she did great! Made sure she organized all the excursions, a dining table to fit us all for every meal, and behind the scene tour of the ship for a few of our kids! Perfection!
Brownsburg, IN
Shawn has been amazingly helpful in helping us in planning and preparing for our travel experiences. She is well informed with lots of suggestions we had not known or thought about. She goes above and beyond following up with reminders and checking on how things went.
Anderson, IN
Shawn was so great. After having a hard time with another travel company, she helped us so much and put everything together. All questions we had were answered right away. Our trip was amazing!
Punta Cana Dominican Republic
Brownstown, MI
Shawn was extremely helpful with helping my husband and I find a trip last minute. She answered the million questions we had and gave us plenty of options with amazing deals.
Allen Park Michigan
Our first trip to Disney and Shawn has been great to work with! Planning with her made our first Disney Trip AMAZING!
Martinsville, IN
We can't say enough about how amazing Shawn is as a travel agent! We've worked with her to book multiple trips, and each time, she has gone above and beyond to make sure everything runs smoothly. Shawn is hardworking, incredibly responsive, and always takes the time to understand exactly what we're looking for in our travels. Her communication is top-notch—she keeps us informed every step of the way and is quick to answer any questions or concerns we have. What really sets her apart is her honesty; she always provides honest, thoughtful advice to ensure we're making the best choices for our trips. Whether it's booking flights, finding the perfect accommodations, or suggesting unique experiences, Shawn handles everything with care and professionalism. We're so grateful for all her help and will continue to turn to her for all of our future travel needs. She's truly the best!
Allen Park, MI
Shawn is the best! Kind,
knowledgeable, helpful and answers any questions promptly. She definitely will go the extra mile to ensure your trip is amazing! We will always book with Shawn!
Allen Park Michigan
Awesome Spring Break Vacation! Working with Shawn for our vacation needs was extremely easy. She found us the best resort and airfare package. She booked our excursions for us and checked on us throughout our vacationing always answered any questions FAST!
Ray, Michigan
THE MOST AMAZING ALASKAN ADVENTURE
Working with Shawn was great! I told her what my family wanted to do and she put together the most amazing itinerary for us! She was always a phone call away if I needed something. During my trip she even sent a message asking if I needed anything. Best trip my family has ever taken!
Plainfield
Shawn was awesome! She kept us informed at all stages of travel and let us know if we needed anything we could contact her. She also gave us tips on things to see and places to eat.
Prescott, AZ
The booking process was simple and straightforward. Having the transportation as part of the reservation made the travel to and from the resort seamless and worry free. After being assigned a room that was clearly not what we had booked and paid for, Shawn advocated for us and we were assigned to an ocean view room that met our expectations. The reason we booked through a travel concierge was "just in case", and we are so glad we did. Shawn was wonderful to work with. We'll never book another way!
Detroit, MI
Shawn planned the best vacation for my husband and I. We had the best time in Jamaica. I often find myself looking back at the pictures and reminiscing. Shawn was so accommodating and planned more than a vacation, she gave us memories that will last a lifetime.
Fishers Indiana
We had a wonderful trip! Our tour guides were fantastic! All our drivers were there and all of our needs were taken care of perfectly! Thank you Shawn! It couldn't have been any better!!
Indianapolis, IN Spring Break in London England
Shawn is AWESOME!!! She is knowledgable, aware, and perceptive. She does a great job of listening and learning her clients. She then plans a trip that matches who we are! I could not have planned our trip to London without her. I was feeling overwhelmed and did not know where to begin. She brought it all together and made the process smooth. I have recommended and will continue to recommend Shawn to others. Now she is our official family travel agent. Also, I greatly appreciated how Shawn listened to my 16 year old son and made him feel part of the planning process. Thank you, Shawn!!!
Avon, IN
She gave us advice and perfectly planned our trip in October 2018. She personally contacted our hotel when we encountered a problem to rectify the issue. A very pleasant and personable young lady. You won't be disappointed working with her. Adult Disney Family Getaway
Bargersville, Indiana
Spring Break of a LIFETIME!
Shawn found us an amazing last minute vacation to the Dominican Republic. This was my first time using a travel agent and Shawn was amazing! She arranged it all quickly and checked in on us frequently during the trip to make sure it was going smoothly. We have never had such an amazing trip and are already trying to figure out when we can go back! I will book everything with Shawn from now on.
Avon, Indiana
1st Christmas Trip Excellent Service!
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Our trip to Universal Studios for a group of 6 for spring break was perfect from start to finish. Shawn was there to answer every question I had and even answered the ones I didn't know to ask! I will be using her in the future for sure!
Dearborn, MI
Shawn was extremely helpful during all phases of planning this trip, from helping decide on which resort to stay at and booking fantastic golf courses for us to play. From our first conversation, I felt so fortunate that my friend gave me her name. I feel her experience and professionalism is above and beyond. Always available to answer any question, even when we were on our trip. Can't thank her enough!
Birmingham, AL
Travel with Shawn Hayes is the pinnacle of professional travel counseling I’ve ever experienced! She’s the go to agent for counseling services for the places you want to go and what to do! I would recommend this service for anyone who wants to travel the world!
Allen Park, MI
Shawn took care of us very well. Our first time planning a trip. We had no clue. She dealt with numerous messages and changes we had to make. Never a complaint. Highly recommended.
Sissom's New Mexico
Shawn has tremendous knowledge of locales, resorts and helped us narrow down our search based upon her experience. Our flight cancelled and the airline told us that it would be 2 days before we would get to Mexico. Shawn immediately got on the phone to insure we would get there on the next flight! Can't wait for our trip to France!
Greenwood
The best part?! Shawn took care of EVERYTHING! I literally showed up at the airport with my suitcase! My family was shocked by the prices of some vacation spots and Shawn suggested something we had never considered. It was absolutely perfect!
Powell, OH
Shawn planned our trip to Jekyll Island, Savannah & Charleston. She was very helpful throughout the planning stage and kept in contact throughout the trip to make sure everything was going smoothly. I highly recommend working with Shawn. I look forward to our next trip!
Allen Park, MI
Shawn was fabulous! She went the extra mile with every idea I threw her way for a sightseeing tour in California. She had awesome ideas, worked magic in our Disney adventure as well as seeing the coast and the Charles Schulz museum. I would highly recommend Shawn and will make travel arrangements with her again. Top notch customer service!
Detroit , MI
Shawn has booked several trips for me. She does a great job remembering the things that you liked in the past and recommending you things to try for the future. One of my favorite things is that she keeps track of the details and works towards making sure that you are a very happy camper.
Most recently, I went to London on a very short notice for about a week. Shawn put together a itinerary for me with things that she knew that I would enjoy, and I appreciate all the effort that went into it. Made my time in London so much more enjoyable.
Indianapolis
Amazing Second Honeymoon! Shawn helped us cancel our trip to Jamaica and rebooked us to Punta Cana within 24 hours. It was not only us, but another couple as well. She sent us reminders about passports, and getting QR codes to travel internationally. When we had questions while on vacation, she answered within minutes.
Bargersville, Indiana
CLEARWATER WITH NO KIDS! Shawn has been absolutely amazing to work with. Made our trip stress free and so fun! Made all of our reservations for dining, and activities. Was available to make adjustments as needed by a simple phone call.
Detroit, Michigan
When I imagined the beauty of Hawaii, I envisioned swaying palm trees, swimming with turtles, delicious fruits and drinks but never in a million years could I have dreamt up heaven on earth. Shawn knows more than anyone I have ever spoken to about travel. She was so excited to share with me all of her favorite places in Hawaii, and biking down Haleakala was by far the most amazing experience I have ever had, witnessing the sun while perched above the clouds put this trip as the trip of my lifetime. I can't wait to travel to Australia next, and I wouldn't have anyone plan it but Shawn Hayes!
Brownsburg, IN
Thank you to Travel with Shawn Hayes for setting up an incredible 12 day, 6 person trip to Ireland, Scotland and England for our family. It was flawless. We had an incredible time and created many memories with our family. Thank you so much. You are awesome!!
West Hollywood, CA
Highly recommend working with Shawn when planning any trip especially internationally! I had a few ideas we wanted to do while in South Africa for our honeymoon but had no idea the best routes to take or how book things like a quality yet comfortable safari & wine tour. Spoke with Shawn & let her know our thoughts & budget. She worked with us to plan & revise a full 16 day trip. She guided us through the process & gave us amazing recommendations as we started to lock in excursions and even plotted out our days of leisure to take into account our need to get through our jet lag. We were able to make adjustments to the itinerary leading up to the trip and she even hopped on a call with us to walk us through everything and give us travel tips. While we were on our honeymoon she was super accessible to help with any questions we had or changes that needed to be made. It was a wonderful to have someone we trusted in our corner to guide us through this experience! Trip of a lifetime!
Zionsville, IN
Shawn is possibly the most knowledgeable European Travel Agent you could ever hope for. Do you want to take the stress out of planning a European getaway? Look no further than Shawn Hayes.
Northville, Michigan
YA MON!
I am using her again if that says anything! She was just a positive person to work with. Asking the right questions to make sure my wife and I had the best vacation! She is Awesome! We are still saying Ya Mon and can't wait to go back in January of 2022
Our experience working with Shawn was seamless from start to finish! Shawn took into account all our "must haves" for a vacation and provided multiple options for us to choose from until we found the perfect destination. With our choice of Secrets Cap Cana Punta Cana, it provided everything we've hoped for and exceed our expectations. Shawn answered all questions promptly during the planning process and was available at all times during our trip. As new international travelers, Shawn provided us assurance of our safety and well-being with her expertise in the travel industry. She made sure we were fully prepared for our vacation with providing us all transportation, excursion options, and resort tips and tricks. We highly appreciate her assistance and most certainly would recommend her to everyone we know!
Greenwood, IN
Shawn booked us with a super beautiful resort for us to spend our honeymoon at. This place was fabulous. The people were amazing. The resort was beautiful, the food was great and the weather was Perfect. We ran into some problems upon leaving, and even on a sunday, Shawn was available, and helped us more than anyone has probably ever helped me.. If i had not of used her, my last day would have been hell.. Thank you for making such a memorable honeymoon for us!!!
Brownsburg, IN
Shawn planned a flawless Caribbean cruise vacation for us! From our transportation (flights and transfers) to our hotel stay the day before we cruised out to the cruise itself, everything Shawn planned for us was perfect. Shawn has worked with us on 3 vacations so far - and we plan to work with her for all future vacations, as well!
Allen Park, MI
Shawn took care of all the details for our multi-generational family cruise so we didn’t have to worry about a thing! She asked all the right questions, things I hadn’t even thought about. She made sure every little detail of this trip was perfect. It was reassuring to know that if anything went wrong, one quick call to Shawn and she would make it right. Thank you, Shawn!!
